Privacy Policy

We process personal information in accordance with UK GDPR, the Data Protection Act 2018 and relevant international standards where applicable.

Data we collect

Name, email address, enquiry content, and consent records when you submit the contact form.

Purpose of processing

To respond to enquiries, provide requested information, maintain communication logs, and monitor service quality.

Legal basis

Consent for contact form submissions, legitimate interest for service administration, and legal obligation where required.

Data retention

Contact records are retained for up to 24 months unless a longer legal retention period applies.

International transfers

Where providers process data outside the UK, we use suitable safeguards such as contractual protections.

Security measures

We use organisational and technical safeguards designed to reduce unauthorised access, alteration, loss, or misuse.

Your rights

You may request access, correction, erasure, restriction, objection, or portability where legally applicable. You may also lodge a complaint with the UK Information Commissioner's Office.

Controller contact

Unit 24 Ascot Dr, Dunstall Park Rd, Allenton, Derby DE24 8GW, United Kingdom | clients@chargejoint.world | +447899958486